HEALTH & WELLBEING
We Power Support for Health & Wellbeing Brands
Explore real results from brands that turned their support into a competitive advantage, all while saving costs and scaling globally.
POWERING CUSTOMER SUPPORT FOR BRANDS ACROSS THE WORLD
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Nails Inc partners with Socialbear to scale customer support during peak retail periods and product launches. By combining AI-powered tools with our dedicated human support team, we resolve spikes in customer enquiries quickly, ensuring every interaction is handled with speed, precision and on-brand care.
40+
Customer Support Agents
80%
Saving by outsourcing
The Ordinary partners with Socialbear to deliver smart, scalable customer support through a blend of AI automation and trained human agents. From ingredient queries to order issues, our hybrid model ensures fast, accurate responses that reflect the brand’s commitment to transparency and skincare expertise.
Youth & Earth partners with Socialbear to streamline Customer Support using Socialbear AI combined with expert human support agents. This hybrid approach reduces response times, cuts operational costs and delivers accurate, on-brand support. Helping the wellness brand scale efficiently without compromising on quality.
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Vivo Life partners with Socialbear to deliver multilingual customer support across global markets. Our team combines AI automation with native speaking agents to handle product queries, order issues and supplement guidance. Ensuring fast, personalised support that reflects the brand’s values in every Local Market.
Briogeo partners up with Socialbear to deliver responsive, caring customer support across Social Media, Email and Review Platforms. By combining AI automation with expert human agents, we ensure every interaction is timely, on-brand, and reflects Briogeo’s commitment to clean, inclusive haircare.
